Technical Supports

How can we help?

As a professional camera manufacturer, Telycam provides more than quality HD&UHD cameras. Our considerate after-sales services and professional technical supports double guarantee your smooth cooperation with us.

If you have any questions, please feel free to contact us. We will respond to you as soon as possible.

12 hrs

We are ready to help. All of your questions will be answered within 12 hours.

7 Days

All products can be returned within 7 days, and can be exchanged within 30 days.

3 Years

All of our products can be upscale to 3 years warranty. (Note: Apply for the orders from March 31, 2022)

Download Control Software

Telycam provides free control software to control all our products, it has both Windows and Mac version, please download it here.

Download Camera Search Tool

Telycam provides free camera Search Tool software to all our products, please download it here.

Download IR Camera Ctrl Setup

Contact Our Camera Experts

Contact Us

Technical Support

Telephone: +86-755-33275155


Ask for Technical Supports

If you have any questions, feel free to contact us.

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